Partner Connect SMS Privacy Policy
Effective Date: 11/1/2026
Health Data Engineering (HDE) is committed to protecting the privacy of individuals who participate in the Partner Connect SMS Alerts program.
This policy explains how personal information associated with the SMS program is collected, used, shared, and protected.
About the SMS Program
Partner Connect is an operational monitoring platform provided by Health Data Engineering.
The Partner Connect SMS Alerts program sends operational text-message notifications to authorized personnel and designated contacts associated with HDE, its clients, or its partners.
These notifications may relate to automated processes, system interfaces, integrations, service interruptions, failures, recoveries, or other operational events.
The program is intended solely for operational communications and does not send marketing or promotional messages.
Information We Collect
To administer the Partner Connect SMS Alerts program, Health Data Engineering may collect and maintain information including:
- Recipient name
- Mobile telephone number
- Organization or business affiliation
- SMS enrollment and consent status
- Records of consent, opt-in, and opt-out activity
- Message delivery or related service records
How We Use Your Information
Information collected in connection with Partner Connect SMS Alerts is used to:
- Deliver operational SMS notifications to authorized recipients
- Manage enrollment, consent, and opt-out preferences
- Administer and maintain the SMS messaging service
- Provide assistance and respond to support requests
- Maintain records associated with the operation and administration of the alerting program
Mobile telephone numbers collected for this program are used for authorized operational communications, not for marketing or promotional campaigns.
Sharing of Mobile Information
Health Data Engineering does not sell mobile telephone numbers or SMS consent information.
Mobile information and SMS consent records are not shared with third parties or affiliates for marketing or promotional purposes.
Information necessary to provide the messaging service may be shared with service providers involved in operating or delivering SMS notifications, including telecommunications carriers and technology service providers.
SMS consent information is used for the administration of the Partner Connect SMS Alerts program and is not shared for third-party marketing purposes.
Consent and Enrollment
Participation in Partner Connect SMS Alerts requires the recipient’s consent.
Authorized recipients must agree to receive operational SMS notifications at the mobile telephone number they provide.
Consent to receive Partner Connect SMS Alerts applies only to the operational messaging program described in this policy.
Opting Out of SMS Messages
Recipients may withdraw their consent to receive Partner Connect SMS Alerts at any time by replying STOP to a program message.
Once an opt-out request has been processed, the recipient will no longer receive SMS notifications from the program unless they subsequently provide renewed consent.
Recipients may also contact Health Data Engineering using the support information below to request assistance with their messaging preferences.
Data Security
Health Data Engineering uses reasonable administrative and technical safeguards intended to protect personal information associated with the Partner Connect SMS Alerts program from unauthorized access, use, or disclosure.
Changes to This Policy
Health Data Engineering may update this SMS Privacy Policy to reflect changes in the Partner Connect SMS Alerts program, operational practices, or applicable requirements.
Updates will be published on this page, along with a revised effective date when appropriate.
Contact Information
For questions about this Privacy Policy, SMS participation, or the handling of information associated with Partner Connect SMS Alerts, please contact:
Health Data Engineering
sales@healthdataeng.com